A client of ours in Colchester is looking for a Temporary Receptionist to join them ASAP for 3 months. Paying £11.44 per hour working Monday - Friday 8:30 - 16:30pm.

Core responsibilities for this Receptionist role will include but are not limited to:

• Welcome patients and record their arrival.
• Data entry of confidential data from documents within time limits.
• Make, amend and cancel appointments - This may be face to face contact, by telephone or by post.
• Raise any booking issues with in sufficient time allowed for appointment/procedure.
• Send out new and recall appointments by telephone, email and SMS message to confirm appointments.
• Check, update and maintain accurate patient contact details.
• Respond to telephone enquires with tact and empathy when needed.
• Monitor the appointment book. Ensure maximum activity is achieved following defined session types and times provided and maintain a cancellation list for short notice bookings.
• Administering patient charges and receiving various type of payments - cash, cheques, credit/debit cards and forwarding payments to the portal.

Reception Skills and Experience:

• Previous Receptionist experience.
• Strong IT skills including knowledge of Microsoft Office 365.
• Excellent written and verbal communication skills.
• Presentable and polite.
• Available immediately for at least 3 months.

If you are interested in the Receptionist position, please apply with your CV and Laura will be in touch #officejobs