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Customer Service Advisor

A Customer Service Advisor is counted on by people to provide support and answers to questions concerning the products or services the company provides. It is also the Customer Service Advisor's job to listen to any complaints about the business and log the complaints if they can’t help the person directly.
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Customer Service Advisor

Job Description & Responsibilities

The core duties of a Customer Service Advisor include managing customer queries and resolving problems. Other common responsibilities include:

  • Building relationships and fostering customer loyalty
  • Assisting customers with decisions leading to purchasing
  • Handling administrative tasks such as payment processing
Our Latest Commercial Opportunities

General Manager

£60,000 - £70,000 p/a

Permanent

Great Dunmow, Essex

A client of ours in the Great Dunmow area are recruiting a General Manager to join their team. This is a full-time position working Monday - Friday 8.30am - 5.00pm and paying between £60,000 - £70,000 per annum depending on experience.

Date: 27th February 2024

Job ref: KH26105_1709041298

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Administrator

£11.00 - £11.50 p/h

Temporary

Braintree, Essex

A Manufacturing company in Braintree require an Administrator to join their team on a temporary - permanent basis. Working Monday-Thursday 8:45 - 4:45pm and a 3:45pm finish on a Friday, paying £11.00 - £11.50 per hour with an immediate start.

Date: 27th February 2024

Job ref: HQ00089184_1709040209

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Marketing Executive

£13.00 - £15.50 p/h

Temporary

Witham, Essex

An exciting market leading design company in Witham are recruiting a Marketing Executive to join their team. This is a full-time 6 month contract but with the potential of going permanent working Monday - Friday 8.00am - 4.30pm. Paying £13.00 - £15.50 per hour depending on experience (£27,000 -...

Date: 23rd February 2024

Job ref: HQ00088167_1708705974

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Marketing Executive

£13.00 - £15.50 p/h

Temporary

Witham, Essex

An exciting market leading design company in Witham are recruiting a Marketing Executive to join their team. This is a full-time 6 month contract but with the potential of going permanent working Monday - Friday 8.00am - 4.30pm. Paying £13.00 - £15.50 per hour depending on experience (£27,000 -...

Date: 23rd February 2024

Job ref: HQ00088167_1708705965

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Marketing Executive

£13.00 - £15.50 p/h

Temporary

Witham, Essex

An exciting market leading design company in Witham are recruiting a Marketing Executive to join their team. This is a full-time 6 month contract but with the potential of going permanent working Monday - Friday 8.00am - 4.30pm. Paying £13.00 - £15.50 per hour depending on experience (£27,000 -...

Date: 23rd February 2024

Job ref: HQ00088167_1708705957

Find Out More & Apply

Customer Service Advisor FAQ's

What Skills & Experience Do I Need?

There isn’t any formal requirement to be a customer Service Advisor, essential skills include listening and responding appropriately to solve problems. Empathy is also needed to understand other people’s feelings as some customers will be frustrated or upset. Other skills include:

  • Ability to multitask
  • Problem solving abilities
  • Efficient time management
  • Keen attention to detail

What's the Average Salary for a Customer Service Advisor?

The average salary for a Customer Service Advisor is between £24,000 - £26,000, although the figure can fluctuate depending on location and experience. It can also change based on working unsociable hours like night shifts.

Customer Service Advisors are needed by companies up and down the country and are constantly in demand.

Customer Service Advisor FA Qs
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