Bury St Edmunds Office 01284 413456

Customer Service Advisor

A Customer Service Advisor is counted on by people to provide support and answers to questions concerning the products or services the company provides. It is also the Customer Service Advisor's job to listen to any complaints about the business and log the complaints if they can’t help the person directly.

Customer Service Advisor

Job Description & Responsibilities

The core duties of a Customer Service Advisor include managing customer queries and resolving problems. Other common responsibilities include:

Building relationships and fostering customer loyalty
Assisting customers with decisions leading to purchasing
Handling administrative tasks such as payment processing

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Our Latest Commercial Opportunities

Assistant Buyer

£12.02 p/h

Temporary

Witham, Essex

A market leading technology-driven design, engineering & manufacturing company in Witham are recruiting an Assistant Buyer to join their team. This is a full-time temporary - permanent position working Monday-Friday 8.00am - 4.30pm. Paying £12.02 per hour (£25,000 per annum).

Date: 18th July 2024

Job ref: 92767_1721291911

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Publications Assistant

£30,000 - £37,000 p/a

Permanent

Clacton-On-Sea, Essex

A client of ours in the Clacton on Sea area are recruiting a Technical Publications Assistant to join their team. This is a full-time permanent position working Monday - Friday 9.00am - 5.00pm or 8.00am - 4.00pm and paying £30,000 - £37,000 per annum depending on experience. This role is seeking...

Date: 16th July 2024

Job ref: AF92754_1721125153

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Production Coordinator

£27,000 - £35,000 p/a

Permanent

Witham, Essex

A food manufacturing client of ours in the Witham area are recruiting a Production Coordinator to join their team. This is a full-time permanent position working Monday - Friday 8.00am - 5.00pm and paying £27,000 - £35,000 per annum depending on relevant skills and experience.

Date: 15th July 2024

Job ref: 92596_1721057841

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Purchasing Administrator

£12.00 - £13.00 p/h

Temporary

Witham, Essex

A long-standing Manufacturing client of ours in the Witham area are recruiting a temporary-permanent Purchasing Administrator to join their team immediately. Working full-time Monday - Thursday 8.25am - 4.55pm & Friday 8.25am - 3.25pm and paying £12.00 - £13.00 per hour depending on...

Date: 15th July 2024

Job ref: 92613_1721056105

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Customs Clerk

£27,000 - £30,000 p/a

Permanent

Basildon, Essex

A client of ours in the Basildon area are recruiting a Customs Clerk to join their team. This is a full-time permanent position working Monday - Friday 9.00am - 5.30pm and paying £27,000 - £30,000 per annum depending on experience.

Date: 12th July 2024

Job ref: AF92592_1720797013

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Customer Service Advisor FAQ's

What Skills & Experience Do I Need?

There isn’t any formal requirement to be a customer Service Advisor, essential skills include listening and responding appropriately to solve problems. Empathy is also needed to understand other people’s feelings as some customers will be frustrated or upset. Other skills include:

Ability to multitask
Problem solving abilities
Efficient time management
Keen attention to detail

What's the Average Salary for a Customer Service Advisor?

The average salary for a Customer Service Advisor is between £24,000 - £26,000, although the figure can fluctuate depending on location and experience. It can also change based on working unsociable hours like night shifts.

Customer Service Advisors are needed by companies up and down the country and are constantly in demand.

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Temporary Recruitment

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