Witham Office

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Bury St Edmunds Office

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Customer Service Advisor

A Customer Service Advisor is counted on by people to provide support and answers to questions concerning the products or services the company provides. It is also the Customer Service Advisor's job to listen to any complaints about the business and log the complaints if they can’t help the person directly.
Customer Service Advisor working at a table on a laptop

Customer Service Advisor

Job Description & Responsibilities

The core duties of a Customer Service Advisor include managing customer queries and resolving problems. Other common responsibilities include:

  • Building relationships and fostering customer loyalty
  • Assisting customers with decisions leading to purchasing
  • Handling administrative tasks such as payment processing
Our Latest Commercial Opportunities

Purchasing Assistant

£12.00 - £13.00 p/h

Temporary

Witham, Essex

A long-standing Manufacturing client of ours in the Witham area are recruiting a temporary Purchasing Administrator to join their team immediately. Working full-time Monday - Thursday 8.25am - 4.55pm & Friday 8.25am - 3.25pm and paying £12.00 - £13.00 per hour depending on experience.

Date: 17th June 2024

Job ref: 92613_1718616638

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Service Administrator

£24,000 - £28,000 p/a

Permanent

Witham, Essex

A Manufacturing and production client of ours in the Witham area are recruiting a Service Administrator to join their team. This is a full-time permanent position working Monday - Friday 8.00am - 5.00pm with an hours lunch (40-hour week) and paying £24,000 - £28,000 per annum depending on...

Date: 14th June 2024

Job ref: 92608_1718365411

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Office Junior

£11.44 p/h

Temporary

Witham, Essex

A local manufacturing company are recruiting an Office Junior to join their team. This is a full-time position temporary - permanent, working Monday - Friday 8-5pm and paying £11.44 per hour.

Date: 13th June 2024

Job ref: HQ00013062024_1718270748

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Production Coordinator

£27,000 - £35,000 p/a

Permanent

Witham, Essex

A food manufacturing client of ours in the Witham area are recruiting a Production Coordinator to join their team. This is a full-time permanent position working Monday - Friday 8.00am - 5.00pm and paying £27,000 - £35,000 per annum depending on relevant skills and experience.

Date: 12th June 2024

Job ref: 92596_1718206019

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Order Processor

£24,000 - £26,000 p/a

Permanent

Witham, Essex

A manufacturing client of ours in the Witham area are recruiting a Order Processor to join their team. This is a full-time permanent position working Monday - Thursday 8.25am - 4.55pm & Friday 8.25am - 3.25pm and paying up to £26,000 per annum depending on experience.

Date: 12th June 2024

Job ref: 92595_1718203358

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Customer Service Advisor FAQ's

What Skills & Experience Do I Need?

There isn’t any formal requirement to be a customer Service Advisor, essential skills include listening and responding appropriately to solve problems. Empathy is also needed to understand other people’s feelings as some customers will be frustrated or upset. Other skills include:

  • Ability to multitask
  • Problem solving abilities
  • Efficient time management
  • Keen attention to detail

What's the Average Salary for a Customer Service Advisor?

The average salary for a Customer Service Advisor is between £24,000 - £26,000, although the figure can fluctuate depending on location and experience. It can also change based on working unsociable hours like night shifts.

Customer Service Advisors are needed by companies up and down the country and are constantly in demand.

Customer Service Advisor FA Qs
A woman working at a computer in an open-plan office and using a phone

Office Recruitment

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