A client of ours in the Witham area are recruiting a Customer Service Administrator to join their team. This is a full-time position working a flexible 37.5 hours Monday - Friday between the hours of 8.00am - 5.00pm and paying £23,000 per annum depending on experience.

Your key duties in this Customer Service Administrator role will include but are not limited to:

• Communicate with internal departments to ensure that the customer requirements are met and that correct materials are dispatched.
• Communicate effectively with customers.
• Liaise with external suppliers and hauliers to ensure that orders are delivered to the customer on time.
• Deal with any transport issues and liaise with the customer and the haulier to resolve the issues.
• Ensure accurate data input, process customer orders from receipt to delivery within company timescales and process invoices and credits where applicable.
• Generate and place purchase orders with suppliers for direct deliveries, including suppliers overseas.
• Raising quotations.
• Dealing with customer queries.
• Provide administrative support for the Technical Sales Managers.
• Organise transport including Europe to UK.
• Any other duties which may be required.

Skills and Experience required to be considered for this role:

• Excellent communication skills
• High attention to detail
• Problem solver
• Highly organised
• Ability to prioritise work
• Experience using Office 365 applications, including Share Point
• Experience in using an ERP system
• Administration, Call Centre and Customer Service experience

If you feel like you meet the above criteria & would like to be considered for this Customer Service Administrator position, please apply with your CV and contact Katie at Prime Appointments for a confidential chat.