Witham Office

01376 502999

Sudbury Office

01787 880481

Bury St Edmunds Office

01284 413456

Back to Search

Job Details
Employee profile image

Katie Holmes

Manager

Key Account Manager

£25,000 - £28,000 p/a

Permanent

Coggeshall, Essex

A client of ours in the Coggeshall area (Little Tey) are recruiting an Internal Sales & Key Account Manager to join their team. This is a full-time permanent position working Monday - Friday 8.00am - 5.00pm and paying between £25,000 - £28,000 per annum depending on experience.

Reporting to the Sales Office Team Leader, your key duties in this Internal Sales & Key Account Manager role will include but are not limited to:

  • Answering incoming calls to the Sales Office.
  • Proactive calls out to existing customers, upselling and cross-selling.
  • Progress Sales orders, answering stock enquiries, delivery queries and issue resolution.
  • Ensuring sufficient stock available at the stock locations to fulfil orders and meet customers' expectations.
  • Arranging haulage in line with requirements.
  • Report handling for any shortages, unexpected delays or lead-time issues.
  • Ensure Customer Complaints and issues are investigated and resolved satisfactorily.
  • Support the Regional Sales Directors in the planning and management of Key Accounts.
  • Work with the Directors and Clients to ensure customer deadlines are met.
  • Continually evaluate and review sales performance, processes and procedures; recommend and manage any agreed improvements and monitor outcome.

Skills and Experience required to be considered for this role:

  • Strong working knowledge of Excel
  • Excellent communication skills
  • Experience within a similar role.
  • Experience of dealing with buying groups or national accounts would be advantageous.
  • Organised

Great Benefits to working for this company include:

  • 22 days holiday + bank holidays
  • Automatic entry into our pension scheme after 3 months (3% employee, 5% employer contributions). Once in the pension, you automatically qualify for Death in Service benefit which is 3-time annual salary.
  • There is a company bonus which is available after successful completion of 6 months' probation.
  • After probation entitled to staff discounts on our products

If you feel like you meet the above criteria & would like to be considered for this Internal Sales & Key Account Manager position, please apply with your CV and contact Katie at Prime Appointments for a confidential chat. #officejobs

Date: 12th February 2024

Job ref: KH91607_1707737323