A growing client of ours on the outskirts of Chelmsford area are recruiting a Customer Service Advisor to join their team. This is a full-time permanent position working Monday 8.00am - 5.30pm and Tuesday - Friday 8:30am - 5:30pm. Paying £25,000 - £26,000 per annum depending on experience.

Key Duties include but are not limited to:

• Ensure a high level of customer service by telephone, live chat and email.
• Advising customers on a range of storage solutions for home and business
• Processing orders over the phone
• Resolving delivery issues and tactfully dealing with occasional complaints
• General administrative tasks.
• Continually develop and increase product knowledge.

Skills and Experience required to be considered for this Customer Service Advisor position:

• Excellent verbal and written communication skills
• High attention to detail
• Experienced in complaint handling
• Computer literate
• Experience in using a live chat system
• Previous call centre and customer service experience
• Full UK Drivers license and own transport is essential due to the remote location.

Great Benefits to working for this company include:

• Bonus scheme
• Casual dress
• Employee discount
• Free parking on-site

If you feel like you meet the above criteria & would like to be considered for this Customer Service Advisor position, please apply with your CV and contact Katie at Prime Appointments for a confidential chat.