Customer Quality Engineer

Customer Quality Engineer / Quality Engineer (Aerospace)

Brentwood | Salary £35,000 - £40,000 + Benefits

A global aerospace distribution business is seeking a Customer Quality Engineer / Quality Engineer to support customer quality activities, non-conformance management, and compliance with aerospace standards such as AS9100 / AS9120.

Key Responsibilities

• Act as the customer quality interface and main point of contact for quality issues
• Manage customer complaints, non-conformances, and CAPA (Corrective and Preventive Actions)
• Perform root cause analysis (RCA) and implement corrective actions
• Ensure compliance with AS9100, AS9120, ISO9001, and customer-specific requirements
• Support internal quality teams, suppliers, and cross-functional teams
• Participate in internal audits, external audits, and customer audits
• Drive continuous improvement (CI), lean, and quality improvement initiatives
• Review technical drawings, specifications, and engineering documentation
• Maintain quality documentation, reports, and traceability records
• Provide technical support to customers on quality and compliance

Key Skills & Experience (Keywords for CV Search)

• Customer Quality Engineer / Quality Engineer / Supplier Quality Engineer
• Aerospace quality experience (preferred)
• Strong knowledge of AS9100, AS9120, ISO 9001
• Experience with non-conformance, CAPA, 8D, root cause analysis, problem solving
• Knowledge of quality tools (e.g. 5 Whys, Ishikawa / Fishbone, FMEA)
• Experience working with customer requirements and specifications
• Ability to read engineering drawings and technical data
• Experience with audits (internal, external, supplier, customer)
• Strong stakeholder management and communication skills
• Proficient in Microsoft Office (Excel, Word, Outlook)

Benefits

• Modern, well-equipped working environment with state-of-the-art facilities
• On-site gym, excellent rest areas, free fruit, cycle to work scheme and free on-site parking
• 25 days annual leave plus bank holidays
• Flexible working (37.5 hours/week): Mon-Thu: 8am-5pm and Fri: 8am-12pm
• Enhanced pension contribution
• Supportive culture with a strong focus on quality and continuous improvement

Candidates who will require sponsorship now or in the future will not be considered for this position

Call Julia @ Prime Appointments or apply via the link