Office Administrator

Location: Braintree, Essex
Job Type: Full-Time, Permanent
Salary: Circa £26,000 per annum

Join the Team

Due to continued growth, our client is looking for a motivated and organised Office Administrator to join their friendly team in Braintree. This is an excellent opportunity for someone who enjoys a varied administrative role, takes pride in delivering excellent customer service and wants to build a long-term career within a successful and growing business.

The Role

As the Office Administrator, you'll play a key role in the smooth day-to-day running of the office. Working closely with Sales, Technical and Operations teams, you'll ensure customers receive exceptional service.

Key Duties

• Processing customer orders accurately and efficiently.
• Preparing quotations and sales documentation.
• Answering incoming telephone calls and directing enquiries.
• Attending to customer emails professionally and promptly.
• Providing administrative assistance to the Sales and Technical teams.
• • Maintaining accurate customer records and filing systems.
  • Liaising with customers and suppliers regarding orders and deliveries.
  • Assisting with scheduling, documentation and general office administration.
  • Liaising with the wider team on day-to-day operational tasks.
  • Maintaining a professional, organised and welcoming office environment.

  About You

  You'll be:

  • Highly organised with excellent attention to detail.
  • Friendly, professional and comfortable communicating with customers.
  • Able to prioritise your workload and manage multiple tasks.
  • Proactive, reliable and able to work on your own initiative.
  • A supportive team player with a positive attitude.

  Essential Skills & Experience

  • Previous experience in an office administration or customer service role.
  • Excellent written and verbal communication skills.
  • Good working knowledge of Microsoft Office (Outlook, Word and Excel).
  • Strong organisational and problem-solving skills.
  • A willingness to learn and develop.

  • Desirable

    • Experience within an engineering, manufacturing or technical environment.
    • Experience using Sage or similar order processing software.

    What We Offer

    • Company pension scheme.
    • Free on-site parking.
    • 25 days' annual leave plus bank holidays.
    • Ongoing training and development.
    • Career progression opportunities within a growing business.